<1 class="">Please review the following Terms and Conditions carefully before using our website or placing an order with Papillon Charcuterie.
Terms and Conditions
These Terms and Conditions govern your use of the Papillon Charcuterie website and your purchase of our products.
1. Company Details
Papillon Charcuterie is a local catering and charcuterie service based in Hamilton, Ontario.
2. Orders & Payments
- Full payment is required at checkout.
- All prices are listed in Canadian dollars.
- We reserve the right to refuse any order.
3. Delivery & Pickup
- Delivery is available only to specific postal code zones.
- Pickup orders must be inspected upon receipt.
- We are not liable for any damage once the order is received.
4. Food & Allergy Disclaimer
- Our products may contain allergens including nuts, dairy, gluten, etc.
- It is the customer’s responsibility to notify their guests of potential allergens.
5. No Returns or Refunds
Due to the perishable nature of our products, we do not accept returns or provide refunds. See our Return & Refund Policy for details.
6. Cancellations
Cancellations are accepted only if made at least 48 hours in advance.
7. Customer Conduct
We reserve the right to cancel or refuse service in cases of fraud, abuse, or mistreatment of staff.
8. Modifications
We may update these terms at any time. Continued use of our site implies acceptance of the current terms.
For questions, please contact us at [email protected]
